Medical Record Review FAQs for Attorneys
Straight answers on pricing, turnaround, record uploads, deliverables and data security for attorneys and law firms.
Getting Started
3 questionsHow do I send you medical records?
Click Client Upload at the top of any page and complete the short case form. You will then go to our secure, HIPAA-compliant portal to upload your files. We accept PDF, DOC, XLS, JPG, TIF and ZIP files.
If the records arrived on a CD, copy them to your computer first, then upload them.
Go to secure file uploadCan I try your service on a case first?
Yes. New attorneys and law firms can send their first case free, up to 500 pages. We complete the full service you choose, so you can judge the work on a real file before you commit.
Try your first case freeCan I see a sample before sending a case?
Yes. Sample chronologies and summaries are on our samples page, so you can check the format and level of detail before you send anything.
View our samplesServices and Deliverables
3 questionsWhat can you prepare from my records?
We prepare medical chronologies, narrative summaries, deposition summaries, billing summaries, settlement demand letters and expert medical opinions.
We can also bookmark and hyperlink records, build provider lists and flag missing records.
What case types do you handle?
We work exclusively with plaintiff attorneys and law firms on personal injury, medical malpractice, mass tort and workers' compensation matters.
What formats do you deliver in?
We deliver in the format your firm prefers, such as an editable Word file or a PDF. We can add bookmarks and hyperlinks that take you from each entry to its source page.
AI Chronology Verification
1 questionCan you check a chronology our AI tool produced?
Yes. Our reviewers check an AI-generated chronology against the source records and flag or correct entries that are wrong or missing, so your team can rely on it.
AI chronology verificationPricing, Turnaround and Payment
3 questionsHow much does medical record review cost?
Chronologies and summaries are $15 per hour. Expert medical opinions are $35 per hour.
Before work starts, a senior physician reviews your records and sends an hours estimate and a delivery date. We begin only after you approve it.
See pricingWhat is your turnaround time?
Standard turnaround is 48–72 hours, and expedited delivery costs nothing extra. Your estimate confirms the delivery date for your case.
When do I pay?
You pay after delivery. Nothing is charged upfront.
Our Team and Data Security
2 questionsWho reviews the records?
Our in-house team of physicians and medico-legal analysts, based in India, reviews every file. Many of our physicians have more than 20 years of clinical experience.
About our teamIs my clients' data secure? Do you sign a BAA?
Yes. Records are uploaded and returned through a secure, HIPAA-compliant portal, and we sign a Business Associate Agreement on request.
Contact us to request a BAAHow to Get Started
From upload to delivery, this is what working with our team looks like.
Upload your records
Click Client Upload, complete the short case form and upload files through our secure portal.
Approve your estimate
A senior physician reviews the records and sends an hours estimate and delivery date. Work begins after you approve.
Receive your deliverable
Standard turnaround is 48–72 hours, with expedited delivery at no extra cost.
Pay after delivery
Nothing is charged upfront.
Still Have Questions About Your Case?
Our team is available to discuss your medical records review requirements and help you choose the right service for your law firm. New to us? Try your first case free, up to 500 pages.